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<DIV><FONT size=2>Though hanging up on this individual crossed my mind =
for a
fleeting instant, the fact that she's a teacher who has given me many =
new
customers (not to mention my own sense of civility) precluded =
such a
response. The point, which was made in the previous conversation, =
is that
the wholesale prices are not really wholesale but available upon =
request, it
would seem. BTW, the previous cover came with the piano (i.e., not =
provided by me) and had American Piano Supply's name which she =
accessed
through the internet and came up with Schaff.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>David Love </FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=draine@attbi.com href="mailto:draine@attbi.com">J Patrick =
Draine</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> October 14, 2002 5:07 =
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Supply house =
confidentiality
on prices</DIV>
<DIV><BR></DIV><BR>On Monday, October 14, 2002, at 07:38 PM, David =
Love
wrote:<BR><BR>
<BLOCKQUOTE><BR><?smaller>Awhile ago we were discussing whether =
wholesale
prices on supply house items were available to the general =
public.
Case in point. A customer of mine needing a piano cover called =
Schaff
(found the label on her other cover) to inquire about availability =
and
price. They were more than forthcoming about prices etc., =
without
asking her any questions or about her account status. She did =
not
order the item for fear that they would ask her if she were a
technician. Rather, she called me with the price to ask if I =
could
order it for her. =
<BR><?/smaller></BLOCKQUOTE><BR>Whether or not
the plumbing supply house would give me their wholesale price =
information, do
you think that if I called my regular plumber, and asked him to supply =
me with
the extraordinarily expensive (retail that is, about $220) water =
filter
cartridges at *his cost* do you think he'd even bother to say =
"goodbye" as he
hung up the phone?<BR>Piano technicians -- we're just too nice
....<BR><BR>Patrick<BR>PS Obscure Schaff's phone number next time
...<BR></BLOCKQUOTE></BODY></HTML>