<html> <body> At 09:25 PM 5/1/2003, you wrote: <blockquote type=cite class=cite cite>I am working with a customer who uses their piano for teaching and recitals.I have recommended a new pinblock, new strings,dampers,new shanks and flanges.   What effect do worn hammers (filed almost to the wood in the treble section) have on touch and tone in a Steinway grand piano? </blockquote> Well, I'm tempted to say not a lot because the S7S hammer is supposed to be jucied up until it's much like wood and the voiced (needled) down from there. This was from John Patton (?) at Steinway. Nevertheless, no meat left cannot possibly give good controllable sound. <blockquote type=cite class=cite cite>  When replacing a set of hammers would you also replace the shanks and flanges? </blockquote> Most definitely unless, of course, you don't care what the regulation comes out like. <blockquote type=cite class=cite cite>  The tuning pins have been replaced with 6/0 pins.The torque is from 20 inch pounds and jumping in the bass to 60 inch pounds in the treble.the torque is uneven.   There students are advanced and require a good touch and tone.I need to present this to a committee please help with your coments and suggestions. </blockquote> This part is very important. DO NOT submit a proposal if you can avoid it and instead present your ideas to the committee in person. You can't possibly depend on someone else to impart all that you want to say through their lips. It NEVER works that way. Have something written out but only provide it once you have a positive answer from them. If you give them a proposal they use that info to shop around on you making you an unpaid consultant. Find what their major complaints are. Let them talk about how bad it bugs them a bit and then offer, verbally, solutions after (AFTER) you have a sense for whether they are willing to put forth the money to do something about it. DON'T be an unpaid consultant! You may become their hero and their "go to" person when they need advice but they'll always find someone to do the job cheaper. my 2 cents <blockquote type=cite class=cite cite>  Thank you --- Checked by AVG anti-virus system (<a href="http://www.grisoft.com/"= eudora="autourl">http://www.grisoft.com</a>). Version: 6.0.474 / Virus Database: 272 - Release Date: 4/18/2003</blockquote> <x-sigsep></x-sigsep> Greg Newell Greg's piano Forté <a href="mailto:gnewell@ameritech.net"= eudora="autourl">mailto:gnewell@ameritech.net</a></body> </html>