<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-885= 9-1"> <META content="MSHTML 6.00.2900.2769" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER= -LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none" bgColor=#ffffff> <P>Terry,</P> <P>I mention it to Bill and advise on how to fix the problem in fu= ture key clamps.   As you say, it is all first class stuff.&n= bsp;  I've never come across the problem myself...</P> <P>  <BR>David Ilvedson, RPT<BR>Pacifica, California<BR><BR></P> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5p= x; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: Farrell <MFARREL2@TAMPABAY.RR.COM><BR>To: Pia= notech <PIANOTECH@PTG.ORG><BR>Received: 10/21/2005 7:44:07 AM<BR>Subjec= t: Re: Acrylikey<BR><BR> <DIV align=left><FONT face=Arial>Don't feel bad Barbara - this is w= hat happens when 44 Yamaha C3 keys unexpectedly meet up with a marble f= loor - plus about a dozen keys with smaller chips in the front edge lik= e the E on the right. The keys fell because a nylon strap on the Spurlo= ck Key Clamp pulled over its retaining screw. BOOM!</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><IMG alt="" hspace=0 src="cid:image0009c.jpg@38646.602825694= 4.349" align=baseline border=0></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>I think I have fixed the problem by installing = larger retaining washers between the screws and the nylon strap.</FONT>= </DIV> <DIV> </DIV> <DIV><IMG alt="" hspace=0 src="cid:image0002c.jpg@38646.602825694= 4.409" align=baseline border=0></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>This is the first time I've ever had a problem = with any Surlock Specialty Tool product. I think I have at least one of= everything he sells and have otherwise been very pleased with all his = products.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Stuff happens.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Terry Farrell</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; M= ARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- <BR></DIV>= <DIV><FONT face=Arial>It must depend on the keytop.  I, ahem, dr= opped a key (hit the concrete floor---groan) and used it to repair a pr= etty good sized chunk.  The color was, as someone else said, a lit= tle on the yellow side.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Barbara Richmond, RPT</FONT></DIV></BLOCKQUOTE>= </DIV></BODY></HTML>