<HTML><HEAD></HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER= -LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none"> <P>Which is why I"m slowing down and thinking about what sh** can happe= n before it happens...disclaimers!!!!   I try to always say s= omething like:  "I don't know if moving the piano will scratch the= floor, Mrs. Jones"....etc, etc., </P> <P><BR>David Ilvedson, RPT<BR>Pacifica, California<BR><BR><BR></P> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5p= x; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: "Mark Potter" <BASES-LOADED76@SBCGLOBAL.NET><= BR>To: Pianotech <PIANOTECH@PTG.ORG><BR>Received: 12/15/2005 5:07:32 AM= <BR>Subject: Re: who's responsible?<BR><BR> <DIV align=left>Bottom line, Terry, as hard as it is to swallow, is t= hat if you hadn't left the music desk out, this would not have happened= .  Ergo, fault.  A similar thing happened to me about 5 years= ago with an unknown broken caster and a nice wood floor.  No= way I could know it was poised and ready for destruction when I went t= o move the piano away from the wall.  </DIV> <DIV>S-c-r-a-t-c-h....ouch!</DIV> <DIV> </DIV> <DIV>And sorry, but the refrigerator analogy doesn't hold well for me.&= nbsp; Virtually every owner of a frig has to take out the shelves from = time to time, but for what reason would a piano owner remove = their music desk from time to time?  I would venture to guess that= less than 1% of my clientele in 28 years has ever removed their music = desk.  </DIV> <DIV> </DIV> <DIV>Susan's right.  Fix it and get it behind you.  </DIV> <DIV> </DIV> <DIV>It's a jungle out there....</DIV> <DIV> </DIV>! <DIV>Mark Potter<BR><BR><B><I>pianolover 88 <pianolover88@hotmail.co= m></I></B> wrote:</DIV> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px= ; BORDER-LEFT: #1010ff 2px solid">Ok, here is what I feelis a good anal= ogy. A refrigerator repairman has spent <BR>a few hours servicing a fri= dge, cleaning out the motor compartment, <BR>installing a new compresso= r,etc. He removes all the glass shelves from the <BR>inside (the food h= ad already been removed by the owner, who is not <BR>home...same scenar= io) so he can fix a bad connection in the light switch. He <BR>puts eve= rything back together, except a glass shelf; simply an oversight. <BR>L= ater, the housekeeper spots it and decides to put it back inside the <B= R>fridge. Even later the owner comes home, opens the fridge and the gla= ss <BR>shelf, having not been put properly on the tracks, comes crashin= g down and <BR>shatters into a million pieces! Who's fault is that??? S= AME THING. A music <BR>desk on a grand is COMMONLY ! removed and replac= ed by piano owners, as is a <BR>fridge shelf. I just don't see how I ca= n be responsible for the <BR>housekeeper's actions. Again, if there was= ANY question as to putting it <BR>back CORRECTLY, they could have simp= ly called me, but the housekeeper took <BR>it upon herself to "wedge" t= he desk under the top lid apparently just to get <BR>it off the floor! = Don't you think she should have at LEAST informed the <BR>owner that MA= YBE she did not put it in the right way, and to MAYBE be <BR>cautious w= hen opening the lid???? Does she bare ZERO responsibility?<BR><BR><BR>T= erry Peterson<BR><BR><BR><BR>----Original Message Follows----<BR>From: = Greg Newell <GNEWELL@AMERITECH.NET><BR>Reply-To: Pianotech <PIANOTECH@P= TG.ORG><BR>To: Pianotech <PIANOTECH@PTG.ORG><BR>Subject: Re: who's resp= onsible?<BR>Date: Thu, 15 Dec 2005 08:13:43 -0500<BR><BR><BR>My thought= s are, Yes, you are responsible. Too bad it worked out this way <BR>but= that's what insurance is for.<BR><BR>Greg Newell<BR><B! R><BR>At 12:25= AM 12/15/2005, you wrote:<BR>>Inadvertantly forgot to replace custo= mer's music desk in her Weber grand. <BR>>I'd been there for about 3= 1/2 hours doing a major "technical" cleaning, <BR>>big pitch raise,= tuning, and finally made a pattern for a custom string <BR>>cover, = which I sold during the visit. The customer had to leave just after <BR= >>I got started, but her housekeeper was there for the duration of m= y visit. <BR>>Upon completion, I closed the lid and flyleaf and play= ed a couple pieces on <BR>>the piano, enjoying what I felt was job w= ell done. At just about this time <BR>>I received a call on my cell.= I told the caller that I would call her back <BR>>in a few moments,= then proceeded to pack my tools and move on to the next <BR>>job.<B= R>><BR>>As stated in the outset, I forgot to replace the music de= sk, (a first for <BR>>me, but hardly the end of the world, right?) w= hich I had placed out of <BR>>eyeshot, under the tail sec! tion of t= he piano. While speaking on the phone <BR>>several hours later to th= e customer from my home, informing her when her <BR>>new string cove= r would be ready, I heard a loud crashing sound, which she <BR>>told= me, to her shock, was the music desk falling OUT OF THE PIANO, <BR>&gt= ;resulting in some case damage to the piano! She told me that the music= desk <BR>>appeared to have been "sitting just inside the piano unde= r the top lid but <BR>>apparently NOT installed properly". She said = that when she tried to lifit <BR>>the music desk UP it crashed to th= e ground, hitting the piano in a couple <BR>>areas causing the damag= e.<BR>><BR>>Here is what MUST have happened: After I left, the ho= usekeeper noticed the <BR>>music desk was still on the floor, and at= tempted to put it inside the <BR>>piano, but did not slide it onto t= he tracks! When the customer returned <BR>>home that evening, she li= fted the flyleaf back, then lifted the desk <BR>>upward, and ! that'= s when the accident occured.<BR>><BR>>Yes, I left the desk out in= my haste, But am I responsible for the <BR>>Houskeeper's actions? M= y feeling is that if they would have called me <BR>>FIRST, I would h= ave made the short trip(less than 10 minutes) back to <BR>>reinstall= it---no harm done, case closed.<BR>><BR>>Any thought? Thanks all= !<BR>><BR>>Terry Peterson<BR>><BR>><BR>>________________= _______________________________<BR>>pianotech list info: http://www.= ptg.org/mailman/listinfo/pianotech<BR><BR>Greg Newell<BR>Greg's piano F= orté<BR>mailto:gnewell@ameritech.net<BR><BR>_________________________= ______________________<BR>pianotech list info: http://www.ptg.org/mailm= an/listinfo/pianotech<BR><BR><BR>______________________________________= _________<BR>pianotech list info: http://www.ptg.org/mailman/listinfo/p= ianotech<BR></BLOCKQUOTE> <DIV><BR></DIV></DIV></BODY></HTML>