<HTML><HEAD> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER= -LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none"> <P>Well, #1 you should always use your competitors business cards when = doing that kind of repair...;-]</P> <P><BR>David Ilvedson, RPT<BR>Pacifica, California<BR><BR><BR><BR></P> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5p= x; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: ed440@mindspring.com<BR>To: "Pianotech List" = <PIANOTECH@PTG.ORG><BR>Received: 1/24/2006 1:12:42 AM<BR>Subject: Re: M= cGyver Soundboard Band-Aid<BR><BR> <DIV align=left>John-</DIV> <DIV>By telling the truth, you have begun a good customer relationship.= </DIV> <DIV>This is excellent business practice.</DIV> <DIV>Ed Sutton<BR><BR><BR>-----Original Message----- <BR>From: A440 Pia= no Service <A440@BRESNAN.NET><BR>Sent: Jan 24, 2006 8:17 AM <BR>To: PTG= List <PIANOTECH@PTG.ORG><BR>Subject: McGyver Soundboard Band-Aid <BR><= BR></DIV><ZZZHTML><ZZZHEAD><ZZZMETA http-equiv="Content-Type" content= ="text/html; charset=iso-8859-1"><ZZZMETA content="MSHTML 6.00.29= 00.2802" name="GENERATOR"> <STYLE></STYLE> </ZZZHEAD><ZZZBODY bgColor="#ffffff"> <DIV><FONT face=Arial size=2>Good Morning All,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Yesterday I called on a lady with a ni= ce old Knabe Upright.  During the inspection phase of the service = I found a few buzzes when certain bass strings were played.  Furth= er inspection revealed the buzzes were emanating from soundboard cracks= .  YIKES!  She had been hearing them, too, and they were anno= ying her.  I fixed those buzzes on the spot by folding a couple of= business cards and inserting them into the cracks.  I told her th= at once I practiced doing soundboard shim repairs on a couple of "guine= a pigs" in my garage, I'd contact her about doing the repairs the right= way.  She's interested in having them done.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>I made the decision to do the band-aid= in the meantime like that because I know she plays the piano often, an= d she lives alone, and it was so out of tune!  I just didn't want = to turn around and leave by dismissing the piano until the repairs coul= d be done.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>What I'd like to ask those of you with= more experience is this: did I put the piano at any further risk = by doing this "McGyver" type quick-fix in the short term?  It didn= 't seem like it could aggravate the problem, really, and that the main = downside would be that the cards were susceptible to vibrating out agai= n....  should I have put a drop of Tite-bond on them?  Should= I NOT have done this for some reason?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Thanks,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>John Dorr</FONT></DIV> <DIV><FONT face=Arial size=2>Helena, MT</FONT></DIV></ZZZBODY></ZZZ= HTML></DIV></BODY></HTML>