<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body bottomMargin="0" leftMargin="3" topMargin="0" rightMargin="3"> Thanks Clark Obviously I am missing a couple posts. Cheers... and have fun at the annual bash ! RicB Clark A Sprague wrote: <blockquote TYPE=CITE> Richard and All who are apparently not at the big Whatever in Dallas,  Thanks for the great advice so far.As I said in a previous post, it was the swish, not the zing.  The customer complained that whenever he pressed the damper pedal, the strings made this "noise" that was driving him crazy.  It was definitely from the dampers brushing the strings as they passed upwards, and they are definitely hanging below the string level.I figured this out by just laying my wide mute strip across the strings in various places until it stopped.  I at first thought that it was coming from the bi-chord area, but found out differently.        Thanks to one and all for the input.  A tech here suggested a surgical supply house.  I thought of the scissors that trainers use when taping ankles.  The cutters extend  out from the handle at an angle.  I hadn't thought of the flush cutters as being sharp enough to do a clean cut.  That is a good idea.   And I bet cheaper that a surgical supply house!Clark Sprague</blockquote> -- Richard Brekne RPT, N.P.T.F. UiB, Bergen, Norway <A HREF="mailto:rbrekne@broadpark.no">mailto:rbrekne@broadpark.no</A> <A HREF="http://home.broadpark.no/~rbrekne/ricmain.html">http://home.broadpark.no/~rbrekne/ricmain.html</A> <A HREF="http://www.hf.uib.no/grieg/personer/cv_RB.html">http://www.hf.uib.no/grieg/personer/cv_RB.html</A>   </body> </html>