<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1251"> <META content="MSHTML 6.00.2800.1522" name=GENERATOR></HEAD> <BODY> <P> <DIV>The Heckler said: " <DIV><FONT size=+0>Interesting, and, I completely disagree with you - checkmate.</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3><STRONG>Hecker,  If you choose to do less than Stellar Work, that's your choice.<G> As for a game of Chess....I don't think you want to go there.<G></STRONG></FONT></DIV> <DIV><FONT size=+0></FONT> </DIV> <DIV><FONT size=+0>My mentor of 30+ years as an RPT, said not to. He has NEVER has any </FONT></DIV> <DIV><FONT size=+0>complaints from customers -and- no return calls from broken hammer shanks.</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3><STRONG>On this, I would say: "some people have all the luck."<G> I for me, a few bad occurences is enough for me to "raise the bar" and do better work. Of course he didn't get "any complaints", most piano owners wouldn't know a hammer shank from a widget. That's a fact. So, if they don't know the advantages of new shanks, well the heck would they complain?<G></STRONG></FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=+0></FONT> </DIV> <DIV><FONT size=+0>Regards,</FONT></DIV> <DIV><FONT size=+0>Duaine</FONT></DIV></DIV> <DIV> </DIV> <DIV>Back attcha!<G></DIV> <DIV> </DIV> <DIV>Joe Garrett, R.P.T. (Oregon)</DIV> <DIV>Captain, Tool Police</DIV> <DIV>Squares R I</DIV> <DIV> </DIV> <DIV> </DIV> <P></P></BODY></HTML>