<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" = http-equiv=Content-Type> <META content="MSHTML 5.00.2614.3500" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV> </DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: = 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A href="mailto:Wimblees@AOL.COM" = title=Wimblees@AOL.COM>Wimblees@AOL.COM</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = href="mailto:pianotech@ptg.org" title=pianotech@ptg.org>pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Sunday, June 09, 2002 = 12:43 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: theRe: need more = info in the journal</DIV> <DIV><BR></DIV><FONT face=arial,helvetica><FONT size=2>In a = message dated 6/9/02 1:44:10 PM !!!First Boot!!!, <A href="mailto:dnereson@dimensional.com">dnereson@dimensional.com</A> = writes: <BR><BR> <BLOCKQUOTE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; = MARGIN-RIGHT: 0px; PADDING-LEFT: 5px" TYPE="CITE">I can find out about insurance, how <BR>to deal with = people on the phone, or how to build a business in other <BR>publications elsewhere. <BR>   <BR>All the technical = knowledge in the world won't make you any money of you don't have good people skills, = know how to keep you books, or know how to deal with customers on the = phone. It has been said many times that a technician with lousy skills, but = with a great personality, can make twice as much money as someone who has = great skills, but has a lousy personality. Spending money on the right = insurance, knowing what phone companies offer the best rates, and advice on  computer programs, are part of our business. I am not saying = technical skills aren't important. But don't ignore these other skills either. = <BR><BR>Wim</BLOCKQUOTE> <DIV>Oh, I know, but I want the PIANO TECHNICIANS Journal to deal = mainly with piano technical stuff, since I can't get that from any other = magazines on the newstand or from very many books in the library.  = But there's a glut of information and self-help books on all those = other subjects (dealing with people, insurance, etc.), and I don't want it = taking up room in the Journal that could be devoted to piano = servicing.   -- David Nereson, RPT, Denver  </FONT></FONT></DIV></BLOCKQUOTE></BODY></HTML>