<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 5.50.4207.2601" name=GENERATOR></HEAD> <BODY style="FONT-FAMILY: Times New Roman" text=#000000 bgColor=#ffffff> <DIV>I have been in this work for just under 30 years.  I've heard about any question or comment possible by customers.  There's one though, that completely stumps me!</DIV> <DIV> </DIV> <DIV>If a piano needs a new sounding board I often here "...but it won't be a Steinway anymore."  I often come up with a lame analogy to a race driver.  He doesn't care what kind of fuel pump his car has as long as it's the fastest it can be.  Do you want your piano to be the best it can be, or do you want to keep this old sounding board.  </DIV> <DIV> </DIV> <DIV>Does anyone have a good, but not glib, answer for these people?  I just don't understand their thinking.  </DIV> <DIV> </DIV> <DIV>dave</DIV></BODY></HTML> <BR> <!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN"> <HTML> <HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META content='"MSHTML 4.72.2106.6"' name=GENERATOR> </HEAD> <BODY bgColor=#ffffff style="BACKGROUND-COLOR: #ffffff; COLOR: #000000; FONT-FAMILY: Times New Roman; FONT-SIZE: x-small"> <DIV> <HR> <FONT size=3>David M. <FONT color=#000000 face="Times New Roman">Porritt</FONT></FONT></DIV> <DIV><FONT size=3><A href="mailto:dporritt@swbell.net">dporritt@swbell.net</A></FONT></DIV> <DIV><FONT size=3>Meadows School of the Arts</FONT></DIV> <DIV><FONT size=3>Southern Methodist University</FONT></DIV> <DIV><FONT size=3>Dallas, TX 75275</FONT></DIV> <DIV><FONT size=3> <HR> </FONT></DIV></BODY></HTML>