<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1400" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV> <DIV>In a message dated 8/4/2004 11:59:11 AM Pacific Standard Time, alanforsyth@fortune4.fsnet.co.uk writes:</DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><= FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size= =2> <DIV><FONT size=2>Mathew said: "</FONT><FONT face="Times New Roman" si= ze=3>My whole feeling about this is that if the Steinway action isn't replaced wit= h Steinway parts, it is no longer a Steinway."</FONT></DIV> <DIV><FONT face="Times New Roman"></FONT> </DIV> <DIV><FONT face="Times New Roman">About 2 years ago I was selling a refurbished Bechstein upright. I happened to mention to the prospective purchaser that the piano had been restrung.. She then retorted that "it is= no longer a Bechstein then!"  !!!!!!!</FONT></DIV> <DIV><FONT face="Times New Roman"></FONT> </DIV> <DIV><FONT face="Times New Roman">Needless to say I lost out on a sale t= o that one!</FONT></DIV> <DIV><FONT face="Times New Roman"></FONT> </DIV> <DIV><FONT face="Times New Roman">AF</FONT></DIV></FONT></BLOCKQUOTE></D= IV> <DIV></DIV> <DIV>  HI A. F.</DIV> <DIV>   We have a saying around here for this type of client. They= will end up with <U><STRONG>EXACTLY </STRONG></U>the kind of piano they dese= rve or ask for & they'll probably get it from the local hack(used car salesm= an type). You'd probably wished she hadn't bought if she had. </DIV> <DIV>  The war on ignorance is never over for those without an ear for wisdom. Know what I mean?</DIV> <DIV>  Dale Erwin <DIV> </DIV> <DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"= >Erwins Pianos Restorations <BR>4721 Parker Rd.<BR>Modesto, Ca 95357<BR>209-577-8397<BR>Reb= uilt Steinway , Mason &Hamlin Sales<BR>www.Erwinspiano.com</FONT></DIV></DIV></FONT></BODY></HTML>