<HTML xmlns:o xmlns:w><HEAD> <META content="MSHTML 6.00.2800.1226" name=GENERATOR></HEAD> <BODY> <DIV>I would patiently explain to folks that were generating too much noise= for me to work that I needed to have a kinda quiet environment to tune&nbs= p;properly.  My next statement was that although I would be able to tu= ne in spite of the present din, it would affect the quality of the job= .  Worked every time.</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV><BR>-----Original Message-----<BR>From: Mark Dierauf <MARK@NHPIANOS.CO= M><BR>Sent: Sep 20, 2003 6:00 AM<BR>To: pianotech@ptg.org<BR>Subject: How d= o you get them to shut the #%$@ up?<BR><BR><XHTML xmlns="http://www.w3.or= g/TR/REC-html40" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:o= ="urn:schemas-microsoft-com:office:office"><XHEAD><XMETA CONTENT="text/= html; charset=us-ascii" HTTP-EQUIV="Content-Type"><XMETA content="Wor= d.Document" name="ProgId"><XMETA content="Microsoft Word 10" name="Ge= nerator"><XMETA content="Microsoft Word 10" name="Originator"><XLINK hr= ef="cid:filelist.xml@01C37F55.A96322A0" rel="File-List"><X!--[IF 9] mso= gte><xml> <o:OfficeDocumentSettings> <o:DoNotRelyOnCSS/> </o:OfficeDocume= ntSettings></xml><![endif]--><X!--[IF 9] mso gte><xml> <w:WordDocumen= t> <w:SpellingState>Clean</w:SpellingState> <w:GrammarState>Clean</w:Gram= marState> <w:DocumentKind>DocumentEmail</w:DocumentKind> <w:EnvelopeVis/>= <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:= WrapTextWithPunct/> <w:UseAsianBreakRules/> </w:Compatibility> <w:Brows= erLevel>MicrosoftInternetExplorer4</w:BrowserLevel> </w:WordDocument></xml>= <![endif]--> <STYLE><x!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNorm= al {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pag= ination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";= mso-fareast-font-family:"Times New Roman";}a:xlink, span.MsoHyperlink = {color:blue; text-decoration:underline; text-underline:single;}a:visite= d, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;= text-underline:single;}span.EmailStyle17 {mso-style-type:personal-comp= ose; mso-style-noshow:yes; mso-ansi-font-size:10.0pt; mso-bidi-font-s= ize:10.0pt; font-family:Arial; mso-ascii-font-family:Arial; mso-hansi= -font-family:Arial; mso-bidi-font-family:Arial; color:windowtext;}span.= SpellE {mso-style-name:""; mso-spl-e:yes;}@page Section1 {size:8.5in = 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso= -footer-margin:.5in; mso-paper-source:0;}div.Section1 {page:Section1;}-= -></STYLE> <X!--[IF mso gte 10]> <STYLE> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Ta= ble Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; ms= o-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in = 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagin= ation:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}</= STYLE> <![endif]--><XBODY lang=EN-US style="tab-interval: .5in" vlink== "purple" xlink="blue"></DIV> <DIV class=Section1> <P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: = 10pt; FONT-FAMILY: Arial">I’ve been doing this for like 25 years, and I s= tillhaven’t figured out how to deal with customers who insist on using th= epiano tuning appointment as the ideal time to catch up on their vacuuming,= carpentry,<SPAN class=SpellE>chainsawing</SPAN>, or to finish watching t= hat copy of “Armageddon”on surround sound DVD. Or rather the only way t= hat occurs to me once the noisehas begun wouldn’t lend itself to much in = the way of repeat business. Nomatter how diplomatic I try and be in request= ing that they keep it down, I’mafraid that I can’t hide the fact that I= ’m already annoyed. I’vethought about possible solutions like painting = in large block letters on mytool box: “QUIET – TUNER AT WORK!”, but g= iven the high rateof illiteracy I have my doubts whether that would be effe= ctive. Does anybodyhave any helpful ideas?<o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: = 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: = 10pt; FONT-FAMILY: Arial">- Mark<o:p></o:p></SPAN></FONT></P></DIV></BODY><= /HTML><PRE> Mark Wisner </PRE>