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<DIV><FONT face=Arial size=2> Now Bill, you're =
getting a
little "strident" again. That said, I'd have to agree with you =
whole-heartedly,
on the concept of certain individual dealers doing this.</FONT></DIV>
<DIV><FONT face=Arial size=2> I mentioned a large =
dealer in
the Los Angeles area that I had to terminate my relationship with over =
the fact
that he sent me out to do a service bond on a vertical. I charged him =
extra for
the extra work, and he called me asking, basically; "What the heck is
this?" He told me that he had 104 other technicians =
doing
service bonds for him, and NOT ONE OF THEM ever charged extra for doing =
one. How
many of the "other guys" do you think were actually doing it the way =
Yamaha
wanted to have it done? I bought a new Yamaha before I ever even thought =
about
going into this line of work. I bought it from this same dealer that I =
later
"blew off". My technician was an RPT named Gene Rudder, and he did the =
work the
way that Yamaha wanted it done. He also was instrumental in helping me =
to learn
the trade. He was in his eighties at this time, and for the =
most
part retired. </FONT><FONT face=Arial size=2>When I think of =
him "doing
the right thing" without getting paid; well, I just want TO GO
BERSERK!!!!!!!!!!!</FONT></DIV>
<DIV><FONT face=Arial size=2> In the discussion =
with the
dealer over my prices/ work performed, I finally saw that talking about =
it with
him was about as fruitful as banging your head on the wall. So I told =
him,
rather matter of factly, that with his personal code of ethics, I felt =
that he
would be happier selling used cars, ,,,,,,,,,,,,,,,,, and that was =
that.
</FONT></DIV>
<DIV><FONT face=Arial size=2> </FONT></DIV>
<DIV><FONT face=Arial size=2> Since then, I have =
come to
realize that our little community is pretty tight knit, and that it's =
better to
try to keep things like this on a more polite level, but believe me, it =
didn't
hurt my business any. I guess I was lucky that time. I am just amazed =
that for
once in my life I learned a lesson without having to suffer consequences =
first.
Now I need to apply it to other areas of my life........</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2> Now =
Kevin, you're
getting a little strident again,,,,,,,,,,,,,,,,,,,,,,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Kevin E. Ramsey<BR><A
href="mailto:ramsey@extremezone.com">ramsey@extremezone.com</A> =
</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=Billbrpt@aol.com =
href="mailto:Billbrpt@aol.com">Billbrpt@aol.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, June 23, 2001 =
4:54
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: FW: Yamaha service =
bond</DIV>
<DIV><BR></DIV><FONT face=arial,helvetica><FONT size=2><BR>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px =
solid; MARGIN-RIGHT: 0px"
TYPE="CITE">Here's something you can forward to the list. (The rest =
of the
100% pure <BR>BALONEY deleted.</BLOCKQUOTE><BR><BR>If only as much =
time were
actually spent at that dealership actually working <BR>on pianos as =
was spent
writing the biggest piece of meaningless crap I have <BR>ever read on =
this
list to date, it would be nice. <BR><BR>The truth is that these =
service bonds
are NEVER done by that dealership <BR>because it does NOT pay the =
technician
to do them. They spend a little time <BR>turning the tuning pins =
and
maybe sometimes tightening a few of the screws <BR>that are easy to =
reach,
then leave the piano to go to ruin rather hastily. <BR><BR>When I see =
a piano
from that dealership that has really, honestly had the <BR>Yamaha =
Service Bond
done on it, I'll cry, "Hallelujah! This must be the =
<BR>Rapture!"
<BR><BR>Mind you, this is the dealer who still consistently =
DIS-recommends
<BR>Dampp-Chaser products, telling the customer that it stresses the =
piano and
<BR>will VOID the warranty. <BR><BR>Know when you are reading hype =
folks.
I was brought up to trust what people <BR>say and to take them =
at face
value. I've had to learn the hard way not to do <BR>so. =
<BR><BR>Bill
Bremmer RPT <BR>Madison, Wisconsin</FONT> =
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