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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>Add two months to your expected =
time frame
and deliver it early. </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span =
style='font-size:10.0pt;
color:navy'>David Love</span></font><font size=2 color=navy><span
style='font-size:10.0pt;color:navy'><br>
davidlovepianos@comcast.net </span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> =
pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span =
style='font-weight:bold'>On Behalf
Of </span></b>William Benjamin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, December =
14, 2005
2:47 PM<br>
<b><span style='font-weight:bold'>To:</span></b> '</span></font><font =
size=2
face=Tahoma><span =
style='font-size:10.0pt;font-family:Tahoma'>Pianotech</span></font><fon=
t
size=2 face=Tahoma><span =
style='font-size:10.0pt;font-family:Tahoma'>'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: rebuilding =
deadlines</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>What about the =
customer
who highers you and exclaims how the last person whom called them selves =
a
professional, didn’t meet a time schedule that they freely gave.
</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>We expect others =
to meet
there deadline. </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>I might not be =
perfect
and I never will be, but it is something to put in our professional =
think cap.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>William</span></f=
ont></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></fo=
nt></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>PIANO =
BOUTIQUE</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>William =
Benjamin</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Piano Tuner
Extraordinaire</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><a
href="http://www.pianoboutique.biz"><font face="Times New =
Roman"><span
style='font-family:"Times New =
Roman"'>www.pianoboutique.biz</span></font></a></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>The tuner =
alone,</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>preserves the =
tone.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
color=navy
face="Times New Roman"><span =
style='font-size:12.0pt;color:navy'> </span></font></p>
</div>
<div>
<div class=MsoNormal align=center =
style='margin-left:.5in;text-align:center'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=2 =
face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</spa=
n></font></b><font
size=2 face=Tahoma><span =
style='font-size:10.0pt;font-family:Tahoma'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span =
style='font-weight:bold'>On Behalf
Of </span></b>Stephen Grattan<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December =
13, 2005
9:37 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Pianotech<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: rebuilding =
deadlines</span></font></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Hi Rick,</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>I will NEVER give a deadline as I believe =
that every
customer deserves to have the job done correctly and if it takes longer =
than it
should - then so be it. I have had that philosophy the past 33 =
years I
have been rebuilding pianos and it has always met with understanding - =
although
sometimes a little disappointment.</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Steve Grattan</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Lost Chord Clinic<br>
<br>
<b><i><span =
style='font-weight:bold;font-style:italic'>richard.ucci@att.net</span><=
/i></b>
wrote:</span></font></p>
</div>
<blockquote style='border:none;border-left:solid #1010FF =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'><!-- BEGIN =
WEBMAIL STATIONERY --><!-- WEBMAIL STATIONERY noneset -->
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>So, </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>What if any assurances, do the rebuilders on =
this list
give to a client about when they will be getting their piano back? (I'm =
about
to miss a deadline by about two weeks)</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Thanks,</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Rick Ucci/Ucci Piano </span></font></p>
</div>
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</blockquote>
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