<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2627" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>I never have sent out postal reminders. = Never. I just use the phone. Neither have I advertised since about 1976 - it's = all "word of mouth" and recommendation. I'm not trying to blow my own horn here - = it's just the way it is.</DIV> <DIV>Regards</DIV> <DIV>Michael G.(UK)</DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black">From: <A title=toddpianoworks@yahoo.com href="mailto:toddpianoworks@yahoo.com">Matthew Todd</A> </DIV> <DIV style="FONT: 10pt arial">To: <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial">Sent: Thursday, May 05, 2005 = 5:09 PM</DIV> <DIV style="FONT: 10pt arial">Subject: RE: reminders</DIV> <DIV> </DIV> <DIV>What is good period of time to let them respond?  Let's say = their six month tuning is due June 15th.  Do you send the postcard a = whole month before, the beginning of June?  Then how long do you wait = to hear from them before you call them?</DIV> <DIV> </DIV> <DIV>Matthew David Love <<A = href="mailto:davidlovepianos@comcast.net">davidlovepianos@comcast.net</= A>> wrote:</DIV> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px = solid">First send a postcard reminder and then call only those who don't = at first respond. Or, as I'm trying to do, start collecting = email addresses so that reminders can go via email. David Love davidlovepianos@comcast.net ----- Original = message ---------------------------------------- From: Don <PIANOTUNA@YAHOO.COM> To: Pianotech = <PIANOTECH@PTG.ORG> Received: Wed, 04 May 2005 16:32:48 Subject: Re: reminders >Hi Michael, >Why not start "rating" the owners and their = instruments, then only contact >those with superior qualities. You will = work less hard and enjoy life more. >At 09:33 PM 5/4/2005 = +0100, you wrote: >>Hello Phil and List >>I have a card = system which, when I've tuned/serviced a piano, goes into the = >>system under 6months/12 months hence. Every month I e! xtract all the cards >>for that month and systematically phone all those = clients, making >>appointments within local areas (to cut down = travel). Anyone phoning me for >>an appointment gets first crack = at the whip and becomes a catalyst for >>appointments to be = made in their area. Any "particular" clients - those with >>a = high musical criteria - are phoned accordingly and other clients = in their >>local area are contacted. In this manner I have = successfully built up a very >>busy practice over the last thirty = years or so which has found me hard at it >>tuning eight-or-more = pianos a day. That was up to about a year ago. >>Currently I have = about 600 clients due to be contacted. So I have a problem. = >>There just isn't enough time to service all those clients. Now at = the turn >>of the month from April to May I have to add another = batch to the waiting >>list. I think there's only one way out of = this predicament.... retire >>gracefully and let them phone me = instead, at the same time telling them "I >>only work mornings = and never at week-ends except for concert work" Then I >>tell = them my fee - not forgetting to add - "change of pitch and repairs are >>extra and charged on a pro-rata basis plus parts". If = they buy that... well, >>another trip to the bank at the = week-end. :-) Oh... and yes! Don't forget >>the power of the mobile = phone. Not only can you use it as an alternative >>front door = bell (most people at home do answer the phone if not the front >>door) but it also keeps you "in touch" with base. >>Regards from a dark Sussex Downland Village >>Michael G.(UK) >>----- Original Message = ----- >>From: "Phil Bondi" <PHIL@PHILBONDI.COM> >>To: "Pianotech" <PIANOTECH@PTG.ORG> >>Sent: Wednesday, May 04, = 2005 7:30 PM >>Subject: Re: reminders >> >> >>> Ric, I've gone = from phone call reminders(rip) to postcard >>> reminders(better) = to email reminders(best). >>> >>> Next I'm going to telepathically tell people when I'll be ringing their = >>> doorbell. >>> >>> Seriously, whatever works = for me won't work for the next guy..like Dave >>> = Stahl..booking 6 months in advance is something I wouldn't do..why? >>> = because it would make me sit by the phone and call and remind people that = >>> they have an appointment on such and such a date. = That may work for the >>> medical profession, but until piano = service gets into the same league as >>> medical = appointments, I'll stick with postcards and email. >>> >>> = -Phil Bondi(Fl) >>> >>> = >> >> >>_____________________________________= __________ >>pianotech list info: = https://www.moypiano.com/resources/#archives >> >> = >>-- >>No virus found in this incoming = message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: = 266.11.3 - Release Date: 5/3/2005 >> >> >Regards, >Don = Rose, B.Mus., A.M.U.S., A.MUS., R.P.T. >Non calor sed umor est qui = nobis incommodat >mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/ >3004 Grant Rd. REGINA, = SK, S4S 5G7 >306-352-3620 or = 1-888-29t-uner >_______________________________________________= >pianotech list info: = https://www.moypiano.com/resources/#archives ____________________= ___________________________ pianotech list info: = https://www.moypiano.com/resources/#archives ________________= _______________________________ pianotech list info: = https://www.moypiano.com/resources/#archives </BLOCKQUOTE> __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection = around http://mail.yahoo.com </BLOCKQUOTE></BODY></HTML>