<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>Ok... I'm reluctant to share this story as you may think me immature but I
<BR>will do it anyway.
<BR>
<BR>I've had 2 problems with people that wouldn't pay. One was a church and the
<BR>second a nightclub.
<BR>
<BR>For the church, after the work was completed, they refused to return my calls
<BR>and letters. I paid them a visit one afternoon and removed the middle two
<BR>octaves of keys from the keyboard. The pastor called me... needless to say
<BR>he was irate. Unfortunately this went nowhere. I still have the keys in my
<BR>shop, but it is a fun story to tell.
<BR>
<BR>The second one was more productive. In the same fashion, I did a tuning for
<BR>a local night club. After 2 months of waiting for payments and repeatedly
<BR>hearing "the check is in the mail" I paid them a visit and removed their
<BR>entire action from the piano. Two days later I received a frantic call that
<BR>the piano wasn't working. I informed them why. I informed them that they
<BR>could either come pick the action up from my shop or I could return it for an
<BR>additional $60 service charge. We compromised on a $45 service charge, but
<BR>they got their action back and I got paid.
<BR>
<BR>Again, these probably demonstrate my horrible immaturity, but when they so
<BR>blatantly lie to me and refuse to cooperate a little "retribution" is in
<BR>order.
<BR>
<BR>Joe
<BR>InTune Piano Service</FONT></HTML>