<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=windows-1252"> <STYLE type=text/css>P { MARGIN: 0px } </STYLE> <META content="MSHTML 6.00.2900.2180" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV><STRONG><FONT face=Arial>It may very well be that the teacher has = been given a financial incentive to refer customers, or may be involved = personally with said tech. I myself wouldn't lose too much sleep over it. = Remember it is likely your ego is being hurt more than anything else and = not your wallet. There are plenty of other income earners within the piano = tuner's world besides tuning. If those lost customers should ever need to call = you in the future, it might just be very tempting to say that you are fully = booked for the next ten years.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial></FONT></STRONG> </DIV> <DIV><STRONG><FONT face=Arial>AF</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial></FONT></STRONG> </DIV> <DIV><STRONG><FONT face=Arial>and my goodness, almost two whole = digests of Pianotech dedicated to beer........hic.......</FONT></STRONG></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, October 04, 2004 = 8:32 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> ethics question</DIV> <DIV><BR></DIV> <P>OK guys , here's the deal.</P> <P>A piano teacher I tuned for years ago, stopped using me for reasons = unknown, and started using a competitor.  He then started telling = clients who were mine originally and referred to him for teaching, to use the other tuner.</P> <P> </P> <P>Last night I lost another one. The woman said," Oh we just had it = tuned.Our teacher suggested someone else. But if it doesn't sound good = later we'll call you". </P> <P> </P> <P>I replied ,"Thank you for your loyalty". "I'll certainly be waiting = by the phone for your call"." I am deleting you from my files, Good Bye".</P> <P> </P> <P>Has this ever happened to you guys and what if anything can I = do about it and still be ethical. I deal with about fifteen or more teachers = now but I'm really starting to get steamed.</P> <P> </P> <P>Thanks,</P> <P>Rick Ucci/Ucci Piano</P></BLOCKQUOTE></BODY></HTML>