<html> Console? Were the keys level at the front? Could be something simple like fallboard felt. Were the back of the keys down on the backrail felt? C'mon, no-longer-Rook.... more clues.<G> Guy At 04:58 PM 8/27/2004 -0400, you wrote: <blockquote type=cite class=cite cite>Recently got a call from a client who had water dripping on her Yamaha Console(keys only) from a roof leak - Hurricane Charley. What I noticed was the area(middle octaves) that she said the water was dripping on, the hammer shanks were well off the rest rail, while the rest of the shanks rested properly. I gave her an estimate of repair and an appointment in 2 weeks to repair the piano. I wanted it to sit and continue to dry out. What did I miss with the shanks that far from the rest rail? Yes, the jacks were underneath the butts in both the affected area and the non-affected areas. Thanks, Phil Bondi(Fl)</blockquote></html>