<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o = "urn:schemas-microsoft-com:office:office"><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=windows-1250"> <TITLE>Message</TITLE> <META content="MSHTML 6.00.2900.2604" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 12pt; COLOR: #000000; = FONT-FAMILY: Verdana" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7> <DIV><SPAN class=156382318-24022005>Chiming in ... </SPAN></DIV> <DIV><SPAN class=156382318-24022005></SPAN> </DIV> <DIV><SPAN class=156382318-24022005>This comment interested me: = "</SPAN>The piano should function at a basic level when this fresh from the factory, = at the very least, in my opinion.<SPAN = class=156382318-24022005>"</SPAN></DIV> <DIV><SPAN class=156382318-24022005></SPAN> </DIV> <DIV><SPAN class=156382318-24022005>That is certainly true, BUT I also = feel that no dealer should deliver a grand piano with knuckles sitting on their jacks--it's just too badly out of spec. I know this is an = age-old battle but, ultimately, I feel that it is the CUSTOMER who has a right = to a delivered piano that is properly set up and regulated. Actually, the = customer is the only person in the chain who has every right to be ignorant about = these things and to assume that the piano is right.</SPAN></DIV> <DIV><SPAN class=156382318-24022005></SPAN> </DIV> <DIV><SPAN class=156382318-24022005>Or am I all wet?</SPAN></DIV> <DIV> </DIV> <DIV align=left><FONT face=Arial size=2>Alan R. = Barnard</FONT></DIV> <DIV align=left><FONT face=Arial size=2>Salem, MO</FONT></DIV> <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px"> <DIV></DIV></BLOCKQUOTE></BODY></HTML> <BR> <P><FONT SIZE=2>--<BR> No virus found in this outgoing message.<BR> Checked by AVG Anti-Virus.<BR> Version: 7.0.300 / Virus Database: 266.4.0 - Release Date: = 02/22/2005<BR> </FONT> </P>