<P>Hello Everyone , I recently ran into a situation where I was asked=
if I could lower my price so that it could be marked up . I was tuning for=
a concert and the venue manager had been using another tuner for a long ti=
me that has left the area . They had a price set up that had been in place =
a long time (years) . And had not been increased . In fact the price f=
or in home tunings in this area was higher . And had been for over four yea=
rs . Price is not my question .</P>
<P>After I explained how others were marking up my work , and what I w=
as charging them he seemed ok with it . I live in an area where I do a=
lot of concert work . In fact this promoter has me set up to tune two more =
times before the first of the year . But we got into a discussion about fol=
low ups after the rehearsal . Most of the time there is not much work neede=
d except when you run into that picky pianist . Or the venue is outside . I=
ncludes more than one piano , temperature change etc. . But time =
is money . Why should I set around . Sometimes I have to wait hours be=
fore I can do the follow up . Some want it right before doors open . =
Anyway what is the most accepted practice . Charge say 1/2 of the original =
fee 1/3 or charge by the hour ? For the easy follow up I've gone with 1/2 .=
To some that might seem like a lot but I'm actually losing money . Had I b=
een able to schedule two in home tunings . I'd have come out ahead . T=
his time of year it would be no problem . I have no openings until after Ch=
ristmas . When these concerts come up they tend to cost me money . Taking u=
p an afternoon because I don't know how or when I can set other appointment=
s . I'd like to just tell them what I charge per hour . I don't know how ma=
ny times I've got to the location only to find the piano is not ready . Or =
the stage crew is working . Or I'm half way done and they want to move the =
Piano .</P>
<P>Also what do most of you do for professional accounts . Do you discount =
? I don't . The only time I mark down my work is when I feel like it. Say a=
church piano needs more work than they can afford. Or the occasional famil=
y that might go without a piano if the cost for repairs is more than they c=
an afford . I only discount the tuning service for floor tun=
ings at dealers . I know that I'm going to get customers in return for=
that work . Do any of you have any experience with your work being ma=
rked up and resold say by a Resort or concert hall ect.? I=
do charge more for a concert tuning but not very much more . Only about 10=
% more . So If they turn around and mark that up what would be a normal mar=
kup . Say 25 % ? I know that this is not really my problem . I'm just=
curious what others may have seen or heard being done .One of th=
e Piano rental companys that I tune for marks up my tunings 25 % =
.</P>
<P>I just don't feel I should make less so they can make more . Eventhough =
I do tune for them more often . </P>
<P>Maybe I'm looking at it all wrong . ???</P>
<P>Thanks for your input in advance , and have a great Christmas season !</=
P>
<P>Brett Glass</P>
<P>A Sharp Piano Service Maui</P><BR>
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