<HTML> Today I went out to service a Seiler model 131(top of the line with magnetically assisted action) that is around 3 years old.  The owner complained of dampers not working. When I arrived at his home, I found that the piano was so far out of regulation that I felt obliged to look for structural damage in the instrument.  I have never seen a piano so far out of whack.  There was no cracked plate, no warped keybed(it has a metal frame under the keyboard), nothing out of place, no signs of anything broken.  The hammers were between 1/4 and 1/2 inch off the rail, and most of them blocked against the strings when played with a moderate to hard blow.  I thought of trying to raise the action bracket bolts(the ones they rest on on the keybed) to raise the entire action up a small amount, but they were as high as they could go without bending the nose bolts upward. I figured it was a humidity problem that had caused some swelling.  That's a helluva a lot of swelling, though.  I ended up having to turn the capstans down more than one complete turn, then re-regulate the let-off and the back checks.  It came out fine, but I am wondering why  this happened.  According to the lady of the house, it went from good to unplayable in about a month.  It was almost as if someone had given a toddler some tools and told him to go play with the action.   Anybody ever seen anything like this in a really high quality instrument? Dave Stahl</HTML>