<html><div style='background-color:'><DIV class=RTE> You are absolutely correct.  And to top it off you have to enter the price and do the calculations yourself.  A beginning programmer would be able to design a web page that would do that (as do any other order pages I've ever used) Do yourself a favor and use the 800 number Dick Day Marshall MI </DIV> <DIV></DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #a0c6e5 2px solid; MARGIN-RIGHT: 0px"> <HR color=#a0c6e5 SIZE=1> <DIV></DIV>From:  Wally Scherer <afinetune@yahoo.com> Reply-To:  Pianotech <pianotech@ptg.org> To:  pt <pianotech@ptg.org> Subject:  Problems with Schaff - beware! Date:  Wed, 12 Oct 2005 19:04:50 -0700 (PDT) >Hi Everyone, > >If you are like me, you order a good deal of your >piano supplies from Schaff Piano Supply in Illinois, >USA. I have been their customer for many years and >have nearly always been very pleased with their >products and service. > >Recently I have enjoyed the convenience of ordering >from their web page. They have a place for the stock >number and a place for a description of the item. I >assumed that they would check to make sure the two >match, but I just found out that the "description" >column on the order form has ABSOLUTELY NOTHING to do >with the order processing. > >What happened was that I accidentally put in the wrong >stock number on two items, even though the >"description" column stated exactly what I wanted. > >Schaff would not accept ANY RESPONSIBILITY for not >checking the number against the description, and hence >will not pay for the return of the items. Fortunately >for me they are not expensive items. > >So, please, before you send in an order on their web >page, be SURE to double check the stock number, >because the description is completely ignored! > > > >Wallace T. Scherer, Piano Technician, Music Educator >Piano Tuning & Repairs, Piano Lessons, Edwards String Covers >P.O. Box 4121, Lantana, Florida, 33465 >Phone: 561-432-4121 >Web page: http://www.angelfire.com/biz6/afinetune > > > > >__________________________________ >Yahoo! Mail - PC Magazine Editors' Choice 2005 >http://mail.yahoo.com >_______________________________________________ >pianotech list info: https://www.moypiano.com/resources/#archives </BLOCKQUOTE></div></html>