<HTML>Kevin One problem you might run across with Yamaha is that hey will send the wrong bass strings. I would suggest you remove the bass strings, and send them to Los Angeles, so that the service department can duplicate them. About 10 year ago a customer bought a new Yamaha, and a week after she had it delivered, the cat decided to leave her calling card on the bass strings. The dealer's technician cleaned up as much as he could but the strings were dead. So the dealer asked me to solve the problem. I recommended a new set of bass strings. I called Yamaha with the serial number and model number, and they sent out a set of strings. Up to now, I had not removed the strings, so the customer was able to play to piano. When I got the strings, I cut the old ones off, and started to put the new ones on. Guess what, they sent the wrong strings. I called Yamaha, and they sent out another set. Same problem. The service department did some research and fund that they changed scale design on the same model in Japan, but somehow this information didn't get posted with them in Los Angeles. By the time I got the right strings, four weeks had passed, which meant the customer was not able to play the piano because I had removed all the bass strings. The only good part of this story is that Yamaha not only paid for the strings, but paid me to do the work. Wim </HTML>