<HTML>In a message dated 11/15/01 7:37:30 PM Central Standard Time, cedel@supernet.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">We really need to.  I suspect there are too many techs out there who are great at their work but struggling to get by because they lack business knowledge or fail to apply it. </BLOCKQUOTE> I teach a lot of business type classes at seminars. Unfortunately, those business classes, and those taught by other techs, are some of the worst attended ones. More of us need to attend those classes. You'll soon be working smarter, not harder. Wim </HTML>