<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1491" name=GENERATOR> <STYLE>@font-face { font-family: Tahoma; } @page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; } P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } A:link { COLOR: blue; TEXT-DECORATION: underline } SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline } A:visited { COLOR: purple; TEXT-DECORATION: underline } SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline } SPAN.EmailStyle18 { COLOR: navy; FONT-FAMILY: Arial } DIV.Section1 { page: Section1 } </STYLE> </HEAD> <BODY lang=EN-US vLink=purple link=blue bgColor=#ffffff> <DIV> I changed the =  name of the subject  line because a Steinway with reverse = crown has nothing to do with a subject line “New Baldwin”  Please follow = questions interspersed below.   ---ric   <DIV>  </DIV> <DIV> I had a new Steinway with = the exact same circumstances (full quarter-inch reverse crown). Stenway wouldn't = do anything because their opinion was that there was nothing wrong with the = piano.</DIV> <DIV>  </DIV> <DIV> Terry Farrell</DIV> <DIV>  </DIV> How = did you determine this?    What? The reverse crown, or the Steinway opinion? Okay, = okay, I simply stretched a string tight across the back of the soundboard = until it touched in the center (or there abouts) of the panel and = observed that the ends were a good (or bad) quarter-inch off the panel.    The = condition you describe, it seems would tend to  pull the strings up off the = bridge pins or be pulling the pins out of the bridge.   No, it wouldn't do that at all. In my original post I = stated that there was plenty of downbearing. It would appear that the board was reversed-crowned prior to bridge installation.  =   Was = this across the whole bridge?   Don't remember - it was before I got into piano = technology. I doubt I measured between all ribs. But a reverse crown between any ribs = clearly suggests a real mess.   What = model?   As stated in original post, 1098 - 46" studio.   How = new?   As stated = in original post, new, new, new, only weeks old (at least from original = purchase) when measurements made.   Was = it sold?     As stated = in original post, I bought it - waddaya mean?   How = was the bass bearing.    Don't know = for sure - my recollection is not clear on that - but I remember downbearing in = general was okay.   Do = you mean ¼ reverse bearing?    As stated = in original post, downbearing was fine - normal. What would 1/4 reverse bearing be?   Did = SnS have a tech of their own evaluate the piano after you?     Yes. Even = John Patton - I think he was the head of S&S concert techs (or something like that).   Do = you mean if you loosened the string and took it off the bridge pins then pulled it back = up, the bridge would be ¼ inch below the level of the = string?   NO! The = downbearing was fine. It would appear that the board was reversed-crowned prior to = bridge installation (most likely explanation).  =   If so = I would like to come and take pictures. ---ric    =   Well, you probably could - a couple months ago I = saw the same old piano still for sale at the local Steinway dealer - I think they = were asking $18K for it! You'd have to talk to them about the photo shoot though. = Somehow I suspect they might not be too interested in it.   Oh, BTW, I have at least a dozen 8 x 10 color glossy = photos with circles and arrows and a paragraph on the back of each one that fairly = clearly detail the troubled saga of this piano.   Terry Farrell  </DIV></BODY></HTML>