<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <STYLE type=text/css>P { MARGIN: 0px } </STYLE> <META content="MSHTML 6.00.2800.1400" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>I have one that tells my customers that = I am dead.    Bill Peterson</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=pianoman@accessus.net = href="mailto:pianoman@accessus.net">James Grebe</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, October 04, 2004 = 4:24 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: ethics = question</DIV> <DIV><BR></DIV> <DIV><FONT face=Arial size=2>This happens like the "S" word.  = I have had this happen to me and a little later got them back.  Life is not = fair and you  have to accept the downs just like the ups.  Hang in there</FONT></DIV> <DIV><FONT face=Arial size=2>Jim</FONT></DIV> <DIV>James Grebe<BR>Piano-Forte Tuning & Repair<BR>Creator of = Handsome Hardwood Caster Cups<BR><A href="http://www.JamesGrebe.com">WWW.JamesGrebe.com</A><BR>1526 = Raspberry Lane<BR>Arnold, MO 63010<BR>BECOME WHAT YOU BELIEVE!<BR><A href="mailto:pianoman@accessus.net">pianoman@accessus.net</A></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, October 04, = 2004 2:32 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> ethics = question</DIV> <DIV><BR></DIV> <P>OK guys , here's the deal.</P> <P>A piano teacher I tuned for years ago, stopped using me for = reasons unknown, and started using a competitor.  He then started = telling clients who were mine originally and referred to him for teaching, = to use the other tuner.</P> <P> </P> <P>Last night I lost another one. The woman said," Oh we just had it = tuned.Our teacher suggested someone else. But if it doesn't = sound good later we'll call you". </P> <P> </P> <P>I replied ,"Thank you for your loyalty". "I'll certainly be = waiting by the phone for your call"." I am deleting you from my files, Good = Bye".</P> <P> </P> <P>Has this ever happened to you guys and what if anything can = I do about it and still be ethical. I deal with about fifteen or more = teachers now but I'm really starting to get steamed.</P> <P> </P> <P>Thanks,</P> <P>Rick Ucci/Ucci Piano</P></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>