<html><DIV></DIV>> <DIV></DIV>>What I cannot comprehend is why dealers don't say all this as they <DIV></DIV>>sell the <DIV></DIV>>piano. I mean, they KNOW that the pianos will react like this. Why <DIV></DIV>>would <DIV></DIV>>they want to have customers keep unreal expectations, and then blame <DIV></DIV>>the <DIV></DIV>>store or the factory when their new pianos go out of tune? <DIV></DIV>> <DIV></DIV>>Susan <DIV></DIV>> <DIV>Simple Susan,</DIV> <DIV> </DIV> <DIV>The salesman's pitch is that they should buy a new piano instead of doing costly service and repairs to the old one.  He can't turn around now and tell them about the extra tunings required to settle a new piano.</DIV> <DIV> </DIV> <DIV>So the tech is stuck delivering the bad news.  Doesn't PTG have a brochure on this?  It sure would help those techs who get into this predicament.</DIV> <DIV> </DIV> <DIV>Diane</DIV> <P></P>Diane Hofstetter <BR>245-M Mount Hermon Rd.#343 <BR>Scotts Valley, CA 95066 <BR>ph 831-438-6222 <BR>fax 831-430-9741 <BR>dianepianotuner@hotmail.com <BR><br clear=all><hr>Get your FREE download of MSN Explorer at <a href="http://explorer.msn.com">http://explorer.msn.com</a><br></p></html>