<html xmlns:v="urn:schemas-microsoft-com:vml" = xmlns:o="urn:schemas-microsoft-com:office:office" = xmlns:w="urn:schemas-microsoft-com:office:word" = xmlns:st1="urn:schemas-microsoft-com:office:smarttags" = xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=US-ASCII"> <meta name=Generator content="Microsoft Word 11 (filtered medium)"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" = name="country-region"/> <o:SmartTagType = namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="State"/> <o:SmartTagType = namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType = namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/>  <style>  </style> </head> <body lang=EN-US link=blue vlink=purple> <div class=Section1> Unless = they work for Schaff … ?<o:p></o:p> J R = W<o:p></o:p> <o:p> </o:p> <div> <div class=MsoNormal align=center style='text-align:center'> <hr size=2 width="100%" align=center tabindex=-1> </div> From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Alan Barnard Sent: Thursday, October = 13, 2005 8:31 PM To: Pianotech Subject: RE: Problems = with Schaff - beware!<o:p></o:p> </div> <o:p> </o:p> Gee Whiz, J.R., you got a burr under your saddle? I = mean, your underwear seems all wadded up or something. Heck, I made a mistake once = (I think), so I have boundless empathy for people who make mistakes. Translation: Let's be nice.  ;< ) Alan Barnard <st1:place w:st="on"><st1:City w:st="on">Salem</st1:City>, = <st1:State w:st="on">Missouri</st1:State></st1:place> > [Original Message] > From: J. R. White <jrwhiteltd@msn.com> > To: Pianotech <pianotech@ptg.org> > Date: 10/13/2005 9:48:51 PM > Subject: RE: Problems with Schaff - beware! > > Let me understand you.  YOU made a mistake; and, somebody else = is > responsible?  Please.  Most supply houses work this = way.  The stock number > is more specific than the description.  If you want more responsibility in > your life, then take more responsibility for your life. > Translation: grow up. > J R W > > -----Original Message----- > From: pianote! ch-bounces@ptg.org = [mailto:pianotech-bounces@ptg.org] On Behalf > Of Wally Scherer > Sent: Wednesday, October 12, 2005 7:05 PM > To: pt > Subject: Problems with Schaff - beware! > > Hi Everyone, > > If you are like me, you order a good deal of your > piano supplies from Schaff Piano Supply in <st1:State = w:st="on"><st1:place w:st="on">Illinois</st1:place></st1:State>, > <st1:country-region w:st="on"><st1:place = w:st="on">USA</st1:place></st1:country-region>. I have been their customer for many years and > have nearly always been very pleased with their > products and service. > > Recently I have enjoyed the convenience of ordering > from their web page. They have a place for the stock > number and a place for a description of the item. I > assumed that they would check to make sure the two > match, but I just found out that the "description" > column on the order form has ABSOLUTELY NOTHING to do > with the order processing. > > What happened was that I accidentally put in the wrong > sto! ck number on two items, even though the > "description" column stated exactly what I wanted. > > Schaff would not accept ANY RESPONSIBILITY for not > checking the number against the description, and hence > will not pay for the return of the items. Fortunately > for me they are not expensive items. > > So, please, before you send in an order on their web > page, be SURE to double check the stock number, > because the description is completely ignored! > > > > Wallace T. Scherer, Piano Technician, Music Educator > Piano Tuning & Repairs, Piano Lessons, Edwards String = Covers > P.O. Box 4121, Lantana, <st1:State w:st="on"><st1:place = w:st="on">Florida</st1:place></st1:State>, 33465 > Phone: 561-432-4121 > Web page: http://www.angelfire.com/biz6/afinetune > > >   >    > __________________________________ > Yahoo! Mail - PC Magazine Editors' Choice 2005 > http://mail.yahoo.com<! BR>> _______________________________________________ > pianotech list info: = https://www.moypiano.com/resources/#archives > _______________________________________________ > pianotech list info: = https://www.moypiano.com/resources/#archives<o:p></o:p></p= > </div> </body> </html>