<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; =
charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2802" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>Oh, shucks, I was going to say =
something when I
first read Dale's comments. I had to laugh at what I learned way
back. Years ago I was nervous about calling Glorie, because I =
always
thought she sounded angry. I remember saying to her in one =
instance,
"Oh, I'm sorry about...." whatever, I can't remember what it was, =
but I
thought I had made her angry. Her response was, "There's no
problem." Then I realized that it was just the manner of
speech. I had nothing but good experiences with =
Shannon.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Barbara Richmond, RPT</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=custos3@comcast.net =
href="mailto:custos3@comcast.net">Israel
Stein</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, December 27, =
2005 8:03
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Steinway Parts -
Attitude??!!!</DIV>
<DIV><BR></DIV>At 08:53 AM 12/27/2005, <A
href="mailto:Erwinspiano@aol.com">Erwinspiano@aol.com</A> =
wrote:<BR><BR><BR>
<BLOCKQUOTE class=cite cite="" type="cite"> AH =
yes
Shannon's gone to be sure & Chad Fry is the new guy & =
he's
very hepful & without the N.Y. attitude......or dialectic
infection/accent: hmmm maybe he ain't bein from there. A few =
glitches
in the phone system/voice mail butby in large an aim to please
attitude....how refreshing</BLOCKQUOTE><BR>Oh, for crying out =
loud!!!!
You guys out there in the California boonies must really be
thin-skinned!!! :-)<BR><BR>For all the years that Glorie Lefrak =
sweated
bullets to get us what we need when we need it and then Shannon Rebele =
was no
slouch or grouch either... You want to know real New York Attitude? =
Try riding
the Lexington Avenue IRT any weekday at 6 PM!!! I'll take the "New =
York
Attitude" from Steinway parts any =
day...<BR><BR>Peace?
:-)<BR><BR>Israel Stein <BR></BLOCKQUOTE></BODY></HTML>