<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 12/09/2002 11:08:03 PM Eastern Standard Time, mfarrel2@tampabay.rr.com writes:
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<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">"Rebuilt".........Arg!
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<BR>Terry Farrell
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<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Terry,list,<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">
<BR> One thing I really like about PTBiz is,I make an invoice of everything I do to the piano on an appointment,and enter it in to PTBiz( piano software ).When I am ready to go back to this customer,with one click,I can view the complete service history of this instrument,or any instrument, if there is more than one.That way I'm prepared for this situation,or if they have a note broken,and they say, I fixed it last time,I can say no,that was C4,or whatever it was.It's amazing how fast time passes between repairs,and the customers memory is sometimes different from what actually has happened</BLOCKQUOTE>.</FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
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<BR>Best,
<BR>Hazen Bannister
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