<HTML>Thanks all, for your input.   I have to admit my surprise when talking to the potential buyers again about their purchase, and learned that they hadn't even played a single note on the Krakauer!  With no children currently at home taking lessons, it was the furniture aspect that was driving their interest, along with their need to feel that they're getting their life back in order after the fire.  I guess it's a good lesson for a technician, since we usually approach the value and quality aspects from the inside out.  And while we most certainly have what we perceive to be their best interests in mind, I guess we need to make sure we understand what the customer's priorities are. As of now, I've managed to get them to slow down a bit in their search, and hopefully we'll find something that fits their furniture requirement, as well as being a *reasonable* instrument for the money that they can afford to spend, or perhaps even wait a bit until they can afford to spend a little more. Thanks again, Mary Bailey</HTML>