<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 4/22/01 6:51:56 PM Central Daylight Time,
<BR>hallie58@yahoo.com writes:
<BR>
<BR>
<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">This is certainly not a new question - but I need some
<BR>new ideas - what do you do when you tune regularly (4
<BR>times/year) for a piano teacher who teaches ALOT of
<BR>students - and a string breaks, so you replace it -
<BR>you tell her that the new one will be out of tune
<BR>tomorrow - she understands that, but every two weeks
<BR>the out-of-tune string is driving her nuts - she
<BR>would like to buy a tuning hammer and fix it herself,
<BR>but I know that if she touches anything inside the
<BR>piano, she will break it (she is extremely impulsive,
<BR>almost hyper). Do I just mute it off until it
<BR>streches and tell her that she simply has to live with
<BR>two muted notes (in this case it is a bass bi-chord),
<BR>or is there some other trick I don't know about? I
<BR>kept pulling it (way up) when I was there, but that
<BR>lasts about two days, in my experience.
<BR>
<BR>P.S. She doesn't live around the corner - maybe 10
<BR>miles away - she also sends me a TREMENDOUS number of
<BR>referrals - I DO want to keep her happy.
<BR>
<BR>I appreciate anyone's input.
<BR>
<BR>Harriet
<BR>
<BR></BLOCKQUOTE>
<BR>Harriet
<BR>
<BR>If she is supplying you with a lot of customers, I think it would be to your
<BR>advantage to keep showing up. To keep her happy, I would suggest you plan it
<BR>in your schedule to stop by her house every week for a while, until the
<BR>string settles in. This way you don't feel inconvenienced, and she knows
<BR>you're looking after her.
<BR>
<BR>Stretching the string high will help, and perhaps you can mute it off, but
<BR>that only hides the problem. Again, by taking the proactive approach will
<BR>keep her happy, and will keep her supplying you with more clients.
<BR>
<BR>Willem
<BR></FONT></HTML>