<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2523" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: = Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol= e_document face=Arial color=#000000 size=2> <DIV>List,</DIV> <DIV> </DIV> <DIV>So far only two options have been mentioned, either do everything the p= iano needs, or only do the tuning work.  How about a middle route.  Liv= ing in Chicago, I rarely find a piano close enough to pitch to get away with a single pass, so I always allow enough time for two passes and 15 min.  Every piano we see needs something; the most tweaked out piano could have it= s let off double checked, and the average piano we see could use several hours= of work.  I know most owners rarely spring for this extra maintenance but = I believe I owe it to the piano and all who will play the instrument for it to= be in the best possible condition.  In the course of each visit the piano will get tuned and regulated.  Now granted you can't do = a lot in 15 min. but you can at least get the let off improved in the middle r= ange or get the middle couple of octaves more level.  In some cases the tuni= ng may not be all that bad but the regulation may render the piano virtually unplayable so I will do a minimum amount of tuning work and spend the remain= der of my time doing triage on the action.  I concentrate on the worst prob= lem first.  Over the course of several years the piano may gradually become= more playable, the student may continue lessons a little longer, the piano w= ill get more service, more music will be played, and the world will be a better place.  All this because we spent 15 min. turning a few capstans.</DIV> <DIV> </DIV> <DIV>Andrew Remillard</DIV></FONT></BODY></HTML>