<HTML>Tom, If the serial number on the contract is not the serial number on the pia= no Biasco is trying to foist on your client, then your client has no obligat= ion to take the instrument.  He bought a specific piano, and it is obvi= ously no longer available.  The contract doesn't say, "any U-1 Yamaha w= e decide to give him," right? Also, I believe there is a law that gives the customer a certain period = of time to back out of any deal, even after delivery, whether or not the cus= tomer has signed a contract.  To the best of my knowledge, this is true= in California, but I'm not sure about Illinois.   Dave Stahl 8/8/03 10:40:51 PM Pacific Daylight Time, pianotuna@accesscomm.ca writes= : <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-= LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">This "bait and switch" proc= ess has gone on for years. One piano is nicely prepared and the customer purchases it in good faith--but another so cal= led "identical" instrument is delivered. I pity the clients. At 11:42 PM 8/8/2003 -0400, you wrote: >At 7:06 PM -0400 8/8/03, Tvak@aol.com wrote: >>Thanks to all for the advice...  To briefly recap, I was hi= red to >>examine a Yamaha U1 which my client purchased from Biasco Piano.=  He >>wanted me to inspect it before he took delivery.  I arrived= and was >>shown to the piano, which had a different serial number than the= one >>sold to my client. (!) So I inquired if there was a mistake, but= I >>was told that this was indeed my client's piano.  When I po= inted out >>to them that it had a different serial number, they told me that= >>they never sell the pianos off the floor.  They take a pian= o from >>the warehouse to deliver to the client.</BLOCKQUOTE> </HTML>