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<DIV><FONT face=Arial size=2>Hello list,</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>We have discovered a problem with =
Dampp-Chaser
Humidifier pads and post this note to inform as many technicians as =
quickly as
possible. Thank you in advance for your assistance in this
matter.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>The following is written by Bob Mair, =
CEO and Chief
Quality Engineer at Dampp-Chaser. Attached is a memo to our =
distributors
describing the details associated with this issue.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Gayle and I are traveling, so for =
further
information please contact the company at =
800-438-1524.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Sincerely,</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Roger Wheelock, VP</FONT></DIV>
<DIV><FONT face=Arial size=2>Dampp-Chaser Corp.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>"If you purchased and installed a =
Dampp-Chaser
System from your distributor<BR>between February 14, 2002 and April 17, =
2002, it
may contain Humidifier Pads<BR>that don't absorb water. If you =
have a
System on hand that has a<BR>manufacturing date between February 10, =
2002 and
April 16, 2002, it may<BR>contain Pads that don't absorb =
water.<BR><BR>If either
of the above are true, please call us at 1-800-438-1524 and we<BR>will =
send you
replacement Pads. Please describe whether you need vertical<BR>or
grand.<BR><BR>As much as possible, please do this before May 31, 2002 =
because we
need to<BR>put closure to it.<BR><BR>Since most of you check the System =
for
proper operation before you leave the<BR>installation, you would =
probably have
noticed that the Pads weren't wicking.<BR>It's easy to spot a good =
pad.
Just put a drop or two of water on it. It<BR>will turn dark blue
immediately. Water on the non-absorbent Pads will =
bead<BR>up. If you
used a Smart Heater Bar in your installation and the Pads were<BR>bad, =
and if
the Humidistat was calling for humidity, the red light would<BR>blink
immediately.<BR><BR>You don't have to send the non-absorbent Pads back =
and proof
of purchase<BR>isn't necessary. We simply want your installation =
to be
effective.<BR>However, we ask that you not take advantage of this if it =
is not
applicable.<BR><BR>We are not suggesting that you go out and change Pads =
on all
the Systems you<BR>installed during this period. We just want you =
to be
cognizant of this<BR>problem, and make whatever changes are required in =
the
course of your normal<BR>operation. Fortunately we are coming into =
the
summer months during which<BR>Humidifier operation is not required as =
frequently
as during the winter<BR>months.<BR><BR>In order to reach as many =
technicians as
possible with this information, we<BR>ask that you mention it during =
your PTG
Chapter meetings.<BR><BR>The attached letter to the Dampp-Chaser =
distributors
provides background<BR>information."</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Bob Mair, CEO</FONT></DIV>
<DIV><FONT face=Arial size=2>Chief Quality Engineer</FONT></DIV>
<DIV><FONT face=Arial size=2>Dampp-Chaser Corp. =
<BR></DIV></FONT></BODY></HTML>