<html> List, Keep in mind that most of the "Yamaha" tools sold by Schaff  were actually made by Itoshin, a piano supply  / tool company in Japan.  It shouldn't be hard for Schaff to continue to supply those tools. Don Mannino RPT At 11:43 PM 10/23/01 -0400, you wrote: <blockquote type=cite class=cite cite>Dear List. Has anyone one tried to order Yamaha tools or parts from Schaff recently. Apparently, Yamaha will no longer supply anything under its brand name, to Schaff. Existing back orders are being honored but no further orders are being taken. Yamaha expects to finish out all deliveries to Scaff by the end of November. That's got to hurt Schaff. I could understand if it were just the materials (damper felts, front rail punchings, etc.). Yamaha is experiencing the same squeeze in retails sales as Steinway did, and its first move is to make sure that genuine Yamaha parts are not going into gray market pianos. I'll be a little sad that Yamaha dampers felts will be no longer available for say a small Mason&Hamlin grand. But tools? That's a serious marketing mistake. Once in a tool box of course , the brand name tools would be used on everything, even old Estey uprights. But the technician who had bought them would have developed a brand name loyalty for them. The times, they are a-changing. Bill Ballard RPT NH Chapter, P.T.G. "Out here on the food chain, you either    diet,die, or dine"     ...........folksinger Mark Graham +++++++++++++++++++++</blockquote></html>