<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <STYLE type=text/css>P { MARGIN: 0px } </STYLE> <META content="MSHTML 6.00.2900.2180" name=GENERATOR></HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Wait, do I understand that you just = recently raised your rate, or did you raise your rate just for them?  If it's the = latter, I would advise against playing games or being vindictive with folks.   I believe the financial incentive Alan was talking = about, was something like a credit or discount toward future work depending on how = many tunings were referred.  </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Barbara Richmond</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, October 05, 2004 = 7:54 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: ethics = question</DIV> <DIV><BR></DIV> <P>Alan, you are very right about that. I had a client call me back = after going to another "tooner" (their teacher) and request a tuning. I gave = them my current price which is $15 more than it was before and they balked. I = said ,"That is my price, however I am booked for the next two weeks".They = have not called back, but I don't care.</P> <P> </P> <P>Rick Ucci/Ucci Piano <BR></P> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px = solid">-------------- Original message from "Alan Forsyth" = <ALANFORSYTH@FORTUNE4.FSNET.CO.UK>: -------------- <BR> <STYLE type=text/css>P { MARGIN: 0px } </STYLE> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <DIV><STRONG><FONT face=Arial>It may very well be that the teacher = has been given a financial incentive to refer customers, or may be involved personally with said tech. I myself wouldn't lose too much sleep over it. Remember it is likely your ego is being hurt = more than anything else and not your wallet. There are plenty of other income = earners within the piano tuner's world besides tuning. If those lost = customers should ever need to call you in the future, it might just be very = tempting to say that you are fully booked for the next ten years.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial></FONT></STRONG> </DIV> <DIV><STRONG><FONT face=Arial>AF</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial></FONT></STRONG> </DIV> <DIV><STRONG><FONT face=Arial>and my goodness, almost two whole = digests of Pianotech dedicated to beer........hic.......</FONT></STRONG></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"><FONT face=Arial size=2></FONT> </BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTM= L>