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<DIV><FONT face="Comic Sans MS" color=#0000ff =
size=2>Marshall,</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff =
size=2></FONT> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff size=2>You wouldn't =
be working in
a forthright manner with your assumptive opening cold =
call line about
calling to schedule a piano tuning. </FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff =
size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><FONT face="Comic Sans MS" =
color=#0000ff>Here's
what you wrote:</FONT> <!--StartFragment --><FONT
face="Times New Roman" size=3> </FONT></FONT></DIV>
<DIV><FONT face=Arial size=2> </DIV>
<DIV>James, </DIV>
<DIV>I figure I could get some tunings that way by perhaps catching a =
few off
guard. They'll schedule me and I'm in. I'd hate to step on =
toes but
I guess that's why they make steel tipped shoes. Look out, =
Marshall's
comming!</DIV>
<DIV>Marshall</DIV>
<DIV> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>Then you write: =
</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff></FONT> </DIV>
<DIV><!--StartFragment --> Calling to simply ask to schedule a =
tuning isn't
deceiving a potential customer. </DIV>
<DIV> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>"Ask" is the key =
word. Your
original cold call line was something like, "I'm calling to schedule =
your piano
tuning." That's an <EM>ASSUMPTIVE</EM> close. And your words =
above
("catching a few off guard") reveal that you KNOW you're being deceptive =
about
it. I'm with Phil and Barbara. Don't use this =
tack.</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff></FONT> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>Try honesty. And =
try an
attitude adjustment regarding your community. You're being very =
negative
about it, and it's probably making it hard for you to see your =
opportunities
there. Potential customers will sense it, as well.
</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff></FONT> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>I'm being =
"instructive" here, and
I hesitate to take that posture, but I feel it's better for our trade if =
we try
to police ourselves. I really wish you the best, Marshall. =
Do it the
BEST WAY.</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff></FONT> </DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>John Dorr</FONT></DIV>
<DIV><FONT face="Comic Sans MS" color=#0000ff>Helena,
Montana</FONT></DIV></FONT></BODY></HTML>