<html> Deep Shmeep,  It' broken. Let some other schmuck buy it as damaged goods. Have it replaced. As if they will, Jon Page At 10:00 PM 01/06/2000 -0500, you wrote: >Hi Don, > >That crack could go all the way through the case and it is not a >simple fix.  If it is only veneer deep then Bondo and lacquer will fix >it but if it does go all the way through then the rim from the bottom >to hold dowels driven into the holes, the case glued and clamped. > >I would take a feeler gauge and see how deep the crack goes.  I know >of cases where it has gone all the way through just above the inner >rim. > >There are no cross laminations in a bent rim to give mechanical >integrity to the rim. > >Check it over carefully and show the lady what is involved.  This >could have happened on a truck if it was uncrated for a great distance >and not properly supported on a skid board. > >Salespeople will hype themselves out of responsibility if they can. > >This situation will not effect the instruments musical integrity but >who wants a broken rim on a new piano? > >Love to the family. > ><x-tab>       </x-tab><x-tab>        </x-tab>Newton > <div>Jon Page,   piano technician</div> <div>Harwich Port, Cape Cod, Mass.</div> <div><a href="mailto:jonpage@mediaone.net" EUDORA=AUTOURL>mailto:jonpage@mediaone.net</a></div> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </html>