<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1126" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>Steck grand (Chinese built). Trichord dampers = don't seat very well and one string rings-on a little in several unisons despite my = tweaking, felt squeezing, and praying.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Replacing same at customer's request. = </FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Will make sure dampers are well aligned and = regulated after removing old felt, then glue in new felt at the = piano.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Questions:</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Horizontal cut felt or vertical cut? Preferences/differences?</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Schaff options are no-name vertical cut and = Laoureux horizontal. These good?</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>How do y'all prepare the actual felt material = before installing?</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Any other suggestions, tips, or ideas to make = sure I can satisfy this good but fussy customer?</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>THANK YOU!</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Alan Barnard</FONT></DIV> <DIV><FONT face=Arial>Singing String Squelching in </FONT><FONT face=Arial>Salem, MO</FONT></DIV></BODY></HTML>