<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN"> <HTML> <HEAD> <META content=text/html;charset=iso-8859-1 = http-equiv=Content-Type> <META content='"MSHTML 4.72.3110.7"' name=GENERATOR> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT color=#000000 size=2>Thanks to all who volunteered your = talent to the player problem I asked about. Dan Armstrong and his lovely wife made the = trip and we had a very enlightening and pleasant weekend. Dan is most = certainly a talented and knowledgeable technician; unfortunately the customer wasn't = able to enjoy his visit as the appointment apparently slipped her mind. I'm sure = we all detest "no shows", but this is a first. It's really a shame. I = hope if she eventually contacts one of you she can find the time to be available.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>Roy = Ulrich</FONT></DIV></BODY></HTML>