<html> Guys n' girls- I think you're missing the point.  This is not about language.  This is about FONTS   and PUNCTUATION!!!!!!       The fault lies in the limitations of the printed word.  Mr. Antatres, over there, simply felt that if you are going to the trouble of  rebuilding a significant portion of a piano, you should rebuild the action as well.  How much of it?  You'll probably find a range of opinions there as well. Mr. Moffat chose to focus on the use of that trigger word "Restore".  His post made copious use of  underlining, exclamation points!!!!, and italics!!!!   It's hard not to hear in it a certain chastizing tone.  This may not have been his intent.  If only he had signed it :  LOVE BOB!!!! , much of the ensuing  acrimonious exchange might have been avoided. It is also clear, by the size of the responding font, that Mr. Antares's feelings were hurt at such treatment.  Also note if you will,  the absence of  "Friendly Greetings..."  Very ominous!  Last time his feelings were hurt he went away for quite a while.   It would be very sad/unfortunate for that to happen again.  Please, someone apologize.   At 06:11 PM 10/31/2000 +0100, you wrote: <blockquote type=cite cite> Dear Mr Moffat, Thank you for the 'correction'.<blockquote> <dl> <dd>Because I live in a country where the native language is not English, it might be possible that I made an error. <dd>After reading your e-mail is obvious that I made an error. <dd>I apologize for making that error. <dd>Mr Antares <dd>From: "Robert Moffatt" <moffattr@cadvision.com> <dd>Reply-To: pianotech@ptg.org <dd>Date: Mon, 30 Oct 2000 22:53:26 -0700 <dd>To: <pianotech@ptg.org> <dd>Subject: Re: advice on action/hammers</blockquote> <dd>Dear Mr. Antares, <dd>A restoration does not, in musium work, include replacing any thing! <dd>If one were to replace any parts, it is not a restoration, but, at least, <dd>an attempt at a partial rebuild!! I am addressing the difference between <dd>restoration and rebuild of course. <dd>Bob </blockquote><blockquote type=cite cite> </dl> Dear Mr. Larry McFatter, It is my opinion that when one does a restoration, one should go all the way. It is therefor necessary to replace, in any case, the shanks and the hammer heads. Which shanks and heads? That is up to you and the technician in charge. I am sure that if you have the right technician, your piano will be a marvel after a hammer change. Your new hammer can be voiced in many ways so that you can have all the chocolate flavors you like (;> Friendly greetings from Antares Amsterdam, Holland <dl></blockquote> </dl> <blockquote> With love, David Of New York </html>