<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1141" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>    Does anyone call Steinway about these heavy actions?  What do they say?  Or do they deny any accusations = of having built anything "wrong"?  Or is it not "wrong", but just heavy to = certain players? </DIV> <DIV>    Has Steinway changed capstan alignment or angle = or knuckle size recently?   </DIV> <DIV>    If this were a new company just starting up, I = could see how there might be action problems to iron out, but if a certain size = action is basically the same as the one in front of or behind it on the assembly = line, how can there be that much variance? </DIV> <DIV>    --David Nereson, RPT</DIV></BODY></HTML>