<html> <body> Brandon, Since no one else has mentioned this (unbelievably), I "assume" you mean Pearl River!? As far as I know, there isn't a piano brand named River! If I'm correct, I would suggest that you contact Mark Wisner. He's great to work with and will do everything he can to help you solve the problem. The e-mail is: Mark Wisner <mwissner@earthlink.net> Let us know what happens. Avery Todd At 02:03 PM 9/2/05, you wrote: <blockquote type=cite class=cite cite=""> The brand is River.  It’s under warranty, and I’m wondering whether he should just send it back and get another one.   I felt bad having to tell the client that his brand new piano is buzzing, and I wish there was something I could do to fix it.  Would some sort of really thin shims work?  How about just trying to get some glue above the ribs in that area?  Any advice you can give me would be appreciated.   Take care, Brandon Robertson</blockquote></body> </html>