<html xmlns:v="urn:schemas-microsoft-com:vml" = xmlns:o="urn:schemas-microsoft-com:office:office" = xmlns:w="urn:schemas-microsoft-com:office:word" = xmlns:st1="urn:schemas-microsoft-com:office:smarttags" = xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=US-ASCII"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 10"> <meta name=Originator content="Microsoft Word 10"> <link rel=File-List href="cid:filelist.xml@01C5515D.89257930"> <o:SmartTagType = namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName"/>  <style>  </style>  </head> <body lang=EN-US link=blue vlink=purple = style='tab-interval:.5in'> <div class=Section1> I try and get the post cards out = two weeks before the month they are due.  = If I haven’t heard, I call after about three weeks, just before the = next cards are due to be sent out.  = That allows me to update my database at the same time as I am sorting the next = months customers.  <o:p></o:p> <o:p> </o:p> <div> David Love <st1:PersonName>davidlovepianos@comcast.net</f= ont></st1:PersonName> = <o:p></o:p> </div> -----Original = Message----- From: = pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Matthew Todd Sent: Thursday, May 05, = 2005 9:09 AM To: Pianotech Subject: RE: = reminders <o:p> </o:p> <div> What is good period of time to let them = respond?  Let's say their six month tuning is due June 15th.  Do you send the postcard a whole month before, the beginning of June?  Then how = long do you wait to hear from them before you call = them?<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Matthew David Love <davidlovepianos@comcast.net> = wrote:<o:p></o:p> </div> <blockquote style='border:none;border-left:solid #1010FF = 1.5pt;padding:0in 0in 0in 4.0pt; margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'> First send a postcard reminder and then call = only those who don't at first respond. Or, as I'm trying to do, start collecting email addresses so that reminders can go via email. David Love davidlovepianos@comcast.net ----- Original message ---------------------------------------- From: Don <PIANOTUNA@YAHOO.COM>To: Pianotech <PIANOTECH@PTG.ORG>Received: Wed, 04 May 2005 16:32:48 Subject: Re: reminders >Hi Michael, >Why not start "rating" the owners and their instruments, = then only contact >those with superior qualities. You will work less hard and enjoy = life more. >At 09:33 PM 5/4/2005 +0100, you wrote: >>Hello Phil and List >>I have a card system which, when I've tuned/serviced a piano, = goes into the >>system under 6months/12 months hence. Every month I e! xtract = all the cards >>for that month and systematically phone all those clients, = making >>appointments within local areas (to cut down travel). Anyone = phoning me for >>an appointment gets first crack at the whip and becomes a = catalyst for >>appointments to be made in their area. Any = "particular" clients - those with >>a high musical criteria - are phoned accordingly and other = clients in their >>local area are contacted. In this manner I have successfully = built up a very >>busy practice over the last thirty years or so which has found = me hard at it >>tuning eight-or-more pianos a day. That was up to about a year = ago. >>Currently I have about 600 clients due to be contacted. So I = have a problem. >>There just isn't enough time to service all those clients. Now = at the turn >>of the month from April to May I have to add another batch to = the waiting >>list. I think there's only one way out of this predicament.... = retire >>gracefully and let them phone me instead, at the same time = telling them "I >>only work mornings and never at week-ends except for concert = work" Then I >>tell them my fee - not forgetting to add - "change of pitch = and repairs are >>extra and charged on a pro-rata basis plus parts". If they = buy that... well, >>another trip to the bank at the week-end. :-) Oh... and yes! = Don't forget >>the power of the mobile phone. Not only can you use it as an alternative >>front door bell (most people at home do answer the phone if not = the front >>door) but it also keeps you "in touch" with base. >>Regards from a dark Sussex Downland Village >>Michael G.(UK) >>----- Original Message ----- >>From: "Phil Bondi" <PHIL@PHILBONDI.COM>>>To: "Pianotech" <PIANOTECH@PTG.ORG>>>Sent: Wednesday, May 04, 2005 7:30 PM >>Subject: Re: reminders >> >> >>> Ric, I've gone from phone call reminders(rip) to postcard = >>> reminders(better) to email reminders(best). >>> >>> Next I'm going to telepathically tell people when I'll be = ringing their >>> doorbell. >>> >>> Seriously, whatever works for me won't work for the next = guy..like Dave >>> Stahl..booking 6 months in advance is something I wouldn't do..why? >>> because it would make me sit by the phone and call and = remind people that >>> they have an appointment on such and such a date. That may = work for the >>> medical profession, but until piano service gets into the = same league as >>> medical appointments, I'll stick with postcards and = email. >>> >>> -Phil Bondi(Fl) >>> >>> >> >> >>_______________________________________________ >>pianotech list info: = https://www.moypiano.com/resources/#archives >> >> >>-- >>No virus found in this incoming message. >>Checked by AVG Anti-Virus. >>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: = 5/3/2005 >> >> >Regards, >Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T. >Non calor sed umor est qui nobis incommodat >mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/ >3004 Grant Rd. REGINA, SK, S4S 5G7 >306-352-3620 or 1-888-29t-uner >_______________________________________________ >pianotech list info: = https://www.moypiano.com/resources/#archives _______________________________________________ pianotech list info: https://www.moypiano.com/resources/#archives _______________________________________________ pianotech list info: = https://www.moypiano.com/resources/#archives<o:p></o:p></p= > </blockquote> ______________________________________________= ____ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com <o:p></o:p> </div> </body> </html>