<!doctype html public "-//W3C//DTD W3 HTML//EN"> <html><head><style type="text/css"></style><title>Re: Re:deep thoughts: grey/gray</title></head><body> <blockquote type="cite" cite><font face="Arial" size="-1">... I live in Arizona, and 90% of the "Gray Market" pianos that end up here DO end up having major problems somewhere sooner or later. Usually sooner. I wouldn't want to be the tech who is sent out to one of these customers homes to "make the best of the situation for the people concerned." </font>...<font face="Arial" size="-1"> Kevin E. Ramsey, RPT</font></blockquote> <div><br></div> <div>Kevin, List,</div> <div><br></div> <div>Major problems is quite a generalization. Could you perhaps be more specific as to what constitutes major problems, please? And 90% of how many pianos, the ones that you service, ones that you have documented from other sources in Arizona, ones that people talk have reported in your chapter, region, state level, just what exactly?</div> <div><br></div> <div>And the usually sooner or later thing is kind of a speculative comment at best. If major problems haven't happened that can be documented, sooner or later doesn't seem to be a factor that can be allowed to enter into any equation.</div> <div><br></div> <div>Other than Yamaha's website, if you do have actual case histories to support your statement, I would consider that *extremely* relevant information, because that's 9 out of 10 pianos, 90 out of 100.</div> <div><br></div> <div>Very hard for me to accept such a ratio is a reality.</div> <div><br></div> <div>Sincerely,</div> <div><br></div> <div>Keith McGavern</div> <div>Registered Piano Technician<br> Oklahoma Chapter 731<br> Piano Technicians Guild</div> <div>USA</div> </body> </html>