<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1141" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Murphy's law number 147;  "The = further you are from home, the more likely you will do something which requires a second = (free) visit."</FONT></DIV> <DIV><FONT face=Arial size=2>Kevin. </FONT></DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=mfarrel2@tampabay.rr.com href="mailto:mfarrel2@tampabay.rr.com">Farrell</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, April 08, 2003 = 10:37 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Long Distance = Tuning Blues</DIV> <DIV><BR></DIV>Then they get charged. When on the phone I make a point = to say that "of course, if I find the trouble was my responsibility, there = will be no charge".<BR><BR>Just got back. Neither sustain rod, nor the soft pedal = rod, were installed. Oops. My guess is, I'll remember next = time!<BR><BR>Terry Farrell<BR></BLOCKQUOTE></BODY></HTML>