<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html xmlns:v="urn:schemas-microsoft-com:vml" = xmlns:o="urn:schemas-microsoft-com:office:office" = xmlns:w="urn:schemas-microsoft-com:office:word" = xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 9"> <meta name=Originator content="Microsoft Word 9"> <link rel=File-List href="cid:filelist.xml@01C4A46D.88DAD5D0">  <style>  </style>  </head> <body bgcolor=white lang=EN-US style='tab-interval:.5in'> <div class=Section1> Mike B. wrote:<o:p></o:p= > He called me a couple of days = after the tuning and complained that when he plays middle c and holds it for a = long time the sound becomes "discordant".<o:p></o:p></f= ont> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Hi= Mike,<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> I = find this to be characteristic of many Kawai pianos. And I’ve seen it = on the few Bostons I’ve played as well. Play and hold most any treble note = and the sustain of the pitch will quickly fade into white noise. You’ll still hear = sound but you won’t be able to easily discern the pitch of the note you just = played. Try running an arpeggio all the way up the scale and you find the same = thing. The sustain quickly fades into white noise and the you’ll have a hard time = discerning what scale you just played. <o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> If= you dampen the front scale noise on that piano you are going to be making a = major change in the tonal characteristics of it, a change the customer may not = like. <o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> I = would explain to the customer that what he is doing is not the normal way one = plays and listens to a piano. There are lots of extraneous noises one can find and accentuate in a piano that are undesirable. He picked that piano because = he liked the way it played and sounded. The characteristic he is = complaining about is part of the overall characteristics of that piano’s particular = sound that he picked. It is a characteristic of Asian pianos, Kawai in particular, to = have a quick attack and short sustain. There’s nothing you can do about = it (beyond normal seating/leveling of strings and voicing) short of major = soundboard reconstruction and scale redesign. He should just play it normally and = enjoy it for what it is.<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Bl= essings,<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Dean<o:p></o:p><= /font> Dean May             cell = 812.239.3359<o:p></o:p></= p> PianoRebuilders.com   = 812.235.5272<o:p></o:p></= p> Terre Haute IN  47802<o:p></o:p> <![if = !supportEmptyParas]> <![endif]><o:p></o:p><= /p> </div> </body> </html>