<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2604" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hello Matthew and List</FONT></DIV> <DIV><FONT face=Arial size=2>I had this same problem of pitch raise = and regulate on Monday. The piano is an overstrung upright, has one or = two loose wrest pins has a "gap frame" - that means there is no metal "web" = for the wrest pins. It is also a semi-tone flat  i.e. A=415 + or - and = the daughter plays the violin... It was not only flat but in need of basic action = regulation, you know, touch, set-off, damper seating and all 240 or so action screws = were loose. It took four hours to get this piano right, but they were = delighted. I tell clients I work at an hourly rate with a minimum first hour. If they = like it that's OK. If they don't.... well that's their problem. As for the couple of loose wrest pins I extracted them, inserted a couple = of bridle tapes in the hole, put the kneb in the wrest pin and screwed up = the string until it was more-or-less like the usual coil then bonked it = firmly into place with that special hammer which is part of that multi-purpose screw = driver-cum-damper-wire-regulater thingy. One of the bass strings broke = so I tied a bit on. That promptly broke so I unwound some of the covering (it's = one of a pair..) tied another stock core on and brought it up to pitch. It = didn't sound too bad even with less covering on than its "pair". Any time I = restring the bass section of a piano I always retain the off-cuts for repair work = such as this.To pitch raise I used my "quadrant" method (see the Archives about = 2 years ago) in order to equalise the across-frame tension at all times. After all, one semi-tone = a ton of tension on the frame around = A=440. So you've got to be careful else the frame will break. Been there. Done that. But = the BIGGEST change to a piano comes with the raising of the pitch to = A=440. Tonal change is immense and very satisfying. Takes about 3/4 hour to pitch = raise and another 50mins. to tune. I did the thing in two passes.</FONT></DIV> <DIV><FONT face=Arial size=2>Good luck Matthew, you'll "do = it"!</FONT></DIV> <DIV><FONT face=Arial size=2>Regards</FONT></DIV> <DIV><FONT face=Arial size=2>Michael G.(UK)</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: = black"><B>From:</B> <A title=toddpianoworks@yahoo.com href="mailto:toddpianoworks@yahoo.com">Matthew Todd</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A = title=michael@gambles.fsnet.co.uk href="mailto:michael@gambles.fsnet.co.uk">Michael Gamble</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, March 17, 2005 = 5:31 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Regulation and = Customer Relations</DIV> <DIV><BR></DIV> <P>I have a scheduled appointment with someone to pitch raise and tune = her piano.  This piano needs a good amount of regulation work as = well.  She already told me that she's willing to spend up to $200.  = That'll cover the pitch raise and tuning, but not much else.  After I = tune it, should I do what I can with the piano until her $200 is met, or should = I not even bother, and just explain her how much more she'll need to get her = piano well regulated?</P> <P>Thanks!</P><BR><BR>Matthew Todd<BR>Todd Piano Works<BR>Piano Tuner/Technician<BR>Tuning - Repairing - Regulating <P>__________________________________________________<BR>Do You Yahoo!?<BR>Tired of spam? Yahoo! Mail has the best spam protection = around <BR>http://mail.yahoo.com </P></BLOCKQUOTE></BODY></HTML>