<HTML><FONT FACE=arial,helvetica><FONT SIZE=4 FACE="Diner" LANG="0">.<BR>
<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px"></FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">Subj: <B>100 year old customer! </B><BR>
Date: 12/16/2002 5:17:10 PM Pacific Standard Time<BR>
From: <A HREF="mailto:rsnelson@bwsys.net">rsnelson@bwsys.net</A><BR>
Reply-to: <A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>
To: <A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>
<I>Sent from the Internet </I><BR>
<BR>
<BR>
Rich</BLOCKQUOTE></FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
<BR>
</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=4 FACE="Diner" LANG="0"> </FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">At least your heart's in the right place.<BR>
Peace on earth---Dale Erwin</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
</FONT><FONT COLOR="#000000" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I tuned this week for a dear lady (100 Years) who couldn't hear a word I<BR>
said to her. She kept calling me Mr. Stillwell, which is quite an honor,<BR>
as most of you know Ralph from his fond place in PTG history. He's been<BR>
in a nursing home for about two years now. His wife calls me with the few<BR>
call that still come in. Anyway her, the lady's, beautiful Steinway has<BR>
been kept tuned and cared for even though she can't hear to play. She<BR>
given it to her grandchild and is keeping it for her. The point of this<BR>
story: When I finished she asked me to play for her! I felt a bit sad,<BR>
the best I could do was a few bars of Misty. That's what happen when you<BR>
start piano lessons at 60+ years. I don't think she heard a note. I<BR>
promised to come back next year and be able to play a least all of Misty<BR>
for her. Rich<BR>
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