<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; cha= rset=US-ASCII"> <META content="MSHTML 6.00.2600.0" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #fffff= f">Just because I named the piano company doesn't mean that I don't value yo= ur opinion as to the serious nature of this problem.  I would like to h= ear from some of you about how your would handle the problem.  What if = you saw this in another brand that maintains a warranty program.  Would= you think that it needs to be replaced? I really do want some opinions. TP<= /BODY></HTML>